At BR5 Store, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Order details
  • Payment-related information
  • Any information you provide through forms, WhatsApp, or email

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Contact you regarding your order
  • Provide customer support
  • Handle returns, refunds, and exchanges
  • Improve our products and services
  • Send important updates related to your purchase

Payment Information

BR5 Store may use payment details only for order processing purposes. We do not sell or misuse customer payment information.

For Cash on Delivery orders, refund details may be collected for bank transfer purposes if required.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform can guarantee 100% security. We encourage customers to share information only through official BR5 Store contact channels.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with delivery partners, payment service providers, or support services when required to complete your order or provide customer service.

Cookies

Our website may use cookies to improve user experience, analyze website performance, and remember basic preferences.

You can disable cookies through your browser settings, but some website features may not work properly.

Your Rights

You may contact us to:

  • Update your personal information
  • Ask questions about your data
  • Request removal of your information where applicable

Contact Us

For privacy-related questions, please contact us:

Email: hello.br5store@gmail.com
WhatsApp: +92 3275839206